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You are here: Home / Bitcoin Industry News / Crypto.com Sees 2 Ads Banned by UK’s Advertising Regulator

January 5, 2022

Crypto.com Sees 2 Ads Banned by UK’s Advertising Regulator

Cryptocurrency exchange Crypto.com has had two ads banned as misleading by the U.K’s advertising regulator, the Advertising Standards Authority (ASA).

The first ad was shown Sept. 1 in the app of the Daily Mail newspaper. It included text saying “Buy Bitcoin with credit card instantly,” the regulator said Wednesday.

The ASA determined that the company was encouraging customers to purchase crypto with a credit card, which would possibly be subject to a higher cash interest rate as well as other fees.

The second ad, shown July 30 in the Love Balls cellphone game published by Lion Studios, said “Earn up to 3.5% p.a,” while the number cited in the text increased to “8.5%.” This was thought to be misleading as consumers would assume their investment would grow by the higher amount shown, when the return would depend on the type of crypto invested and the length of term, the ASA said.

The ASA also said the ads were irresponsible, taking advantage of consumers’ “inexperience or credulity” and failed to make clear that crypto investments are not regulated in the U.K.

The exchange joins a troupe of crypto platforms to have their knuckles rapped by the ASA. Last month, Coinbase, eToro and Luno were all criticized for potentially taking advantage of consumers’ inexperience and not clearly illustrating the risk involved in their products and services.

Crypto.com told the ASA that the ads had been removed when it first heard of the concerns and it was drafting a new U.K. marketing policy. In the first case, the ad was not an encouragement to buy crypto, but drew attention to the ease with which transactions could be carried out on its platform. The second targeted existing crypto holders with a way of generating yield. They would already be aware of the investment risks, it said.

“We appreciate the collaborative dialogue and engagement from the ASA regarding advertising in the U.K. in this relatively new industry, and remain committed to working with them and regulators around the world to ensure all of our activities are compliant with the most recent regulatory guidelines,” a Crypto.com spokesperson told CoinDesk.

It was reported yesterday that some members of the parliament are asking the government to consider a regulatory clampdown on digital investment platforms given that no agency is directly responsible for the regulation of cryptoassets, with the ASA being the only such body to take a proactive stance.

Read more: Indian Finance Minister Says Monitoring Crypto Ads; Not Weighing Ban

Author: Jamie Crawley

Filed Under: Bitcoin Industry News

Expert Witness

Ty Sagalow head shotTy Sagalow's unique background in legal, underwriting, policy drafting and claims – and his designation as a “qualified insurance expert” by the United States District Court for the Southern District of California – offers attorneys an unparalleled resource in D&O, E&O and Cyber insurance coverage disputes. He was also named "Most Helpful Expert" in a recent $8.7M coverage decision.

Mr. Sagalow served as Chief Underwriting Officer and General Counsel for AIG Executive Liability (formerly National Union Fire Insurance Company of Pittsburgh, PA), the world’s largest carrier of Directors and Officers Liability and Professional Liability Insurance. As General Counsel, Mr. Sagalow personally wrote or led teams that wrote all the D&O policies and many of the professional liability policies that AIG produced between 1988 and 2000 – policies which continue to serve as the foundational wording for the D&O and professional liability policies in the market today. As AIG Executive Liability’s Chief Underwriting Officer, Mr. Sagalow was charged with all underwriting interpretations and decisions for AIG D&O/E&O policies. In 2009, Mr. Sagalow headed up the team that rewrote all D&O policies for Zurich North America.

Ty is a cum laude graduate of Georgetown University Law Center and holds a LLM from New York University School of Law.

Bitcoin Insurance

Combining his talents as a network security insurance expert and an insurance product development expert, Ty Sagalow is the leading expert on the unique risk and insurance needs of the bitcoin industry.

With the successful sale of BitSecure(tm), the first bitcoin theft insurance policy in February of 2015, he is the first to create a sustainable, robust insurance policy to cover the theft of bitcoins and other virtual currency backed by an A-Rated, global “top 10” Property and Casualty insurance company.

Company Profile

Innovation Insurance Group is an insurance consulting firm and insurance brokerage founded by 30-year insurance executive, Ty R. Sagalow, former Chief Underwriting Officer, General Counsel and Chief Innovation Officer at AIG, and former Chief Innovation Officer at Zurich, NA and Tower Group. IIG focuses on three core practice groups: product development, expert witness services (primarily in the Management and Professional Liability areas), and bitcoin industry brokerage services.

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